WD Passport detected nowhere!

WD External Drives WD Portable Drives
1

Hello, first post, I’ve had a passport essentials 320gb for about a year or so and up until a few days ago it wasn’t working. I checked ‘My Computer’, ‘Disk Management’, ‘Device Manager’ and on WD Smartware. The passport’s a ghost…

When I connect it to my PC, It will make a few beeping sounds and I can’t feel any movement when I hold it. Any solutions? It apparently is still under warranty, but that doesn’t get my data back :frowning:

2

i have exactly the same problem with my WD passport 500 GB :frowning: plz help any1…can my data still be recovered?

3

It may not be getting enough power from the USB port. A standard USB port is current limited to 500mA. A typical 2.5" drive requires about 850mA during spinup, and about 400mA thereafter. A Y-cable is therefore sometimes necessary to pick up power from two USB ports.

Otherwise it could have a stiction fault (heads stuck to platters).