I have set up My Cloud to backup my WD 500 external hard drive (is my F drive on my computer. All working files are housed on it). It is correctly set up on Smartware Home Tab: Backup Source WD 500(F) → to WD My Cloud. The Backup Tab shows all F drive files selected and checked. Two .pst files show in the → box (files, size, type, date) and I don’t know why. Problem 1. Problem 2 is when I backup, none of the updated/current F Drive files are showing. Only the original, first-time backup.
If I set to category backup, it seems to work, but again, nothing current shows.
I could use some instructions and help.Is my alternative to uninstall/delete/?? and start over? I’ve never encountered this with other backup devices in the past, so I’m confused and frustrated.
Thanks,
Vicki