WD MyPassportUltra not detected by USB 3.0-Port

WD External Drives WD Portable Drives
1

Cheers,
first of all: Sorry for my bad english. :wink:

my MyPassportUltra 2TB was used some months ago, everything worked fine.

Now it isn’t detectet by my Windows10 desktop-PC when i plug it in my USB3.0-Ports, but it still gets energy there. It works fine at USB2.0-ports but slower… The SSD works at the USB 3.0-ports of my laptop, so it appears its a problem with my desktopPC.

I already used other ports (back and front of PC),
I already uninstalled the Windows-USB-Driver and automatically reinstalled it.
The SSD is still not detected. Anyone got an idea?

2

Hi Geographer0815,

You can follow the steps provided in below article to check, how the My Passport Ultra is showing in Disk Management.