WD MyPassport Ultra 5TB disconnects when plugged in via USBC

Brand new laptop, when i plug the drive in via usbc and try to copy a file off it starts then the transfer slows down to 0 and it sits there for a while then disconnects and windows tells me the drive has malfunctioned. I have another laptop which this doesn’t happen on but this happens to this one laptop when plugged directly into usbc port or through a usbc hub. It does not happen when using the supplied usbc to usba adapter, or when plugged in to a usbc hub using the usb a adapter. I have two of these and they both do this same thing when copying files off

Event logs from incident

Information 04/06/2020 14:31:48 OED 19 This task logs error codes to system event log.
Information 04/06/2020 14:30:50 OED 19 This task logs error codes to system event log.
Warning 04/06/2020 14:30:49 DistributedCOM 10016 None
Information 04/06/2020 14:30:19 OED 19 This task logs error codes to system event log.
Error 04/06/2020 14:30:19 disk 11 None
Information 04/06/2020 14:30:19 mrcbt 7 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:30:19 disk 51 None
Warning 04/06/2020 14:29:52 disk 153 None
Error 04/06/2020 14:28:03 mrcbt 2008 None
Warning 04/06/2020 14:28:03 DistributedCOM 10016 None
Information 04/06/2020 14:28:03 mrcbt 1001 None
Information 04/06/2020 14:28:03 Ntfs (Microsoft-Windows-Ntfs) 98 None
Error 04/06/2020 14:28:00 disk 11 None
Information 04/06/2020 14:28:00 mrcbt 5002 None
Information 04/06/2020 14:28:00 mrcbt 5007 None
Information 04/06/2020 14:28:00 mrcbt 5006 None
Information 04/06/2020 14:28:00 mrcbt 1005 None
Information 04/06/2020 14:28:00 mrcbt 4 None

Log Name: System
Source: disk
Date: 04/06/2020 14:29:52
Event ID: 153
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: MICHAEL-10-2
Description:
The IO operation at logical block address 0x1ddd68 for Disk 3 (PDO name: \Device\000000c8) was retried.
Event Xml:



153
0
3
0
0
0x80000000000000

2431


System
MICHAEL-10-2



\Device\Harddisk3\DR10
0x1ddd68
3
\Device\000000c8

Log Name: System
Source: disk
Date: 04/06/2020 14:30:19
Event ID: 51
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: MICHAEL-10-2
Description:
An error was detected on device \Device\Harddisk3\DR10 during a paging operation.
Event Xml:



51
0
3
0
0
0x80000000000000

2432


System
MICHAEL-10-2



\Device\Harddisk3\DR10