WD MyPassport Ultra 2TB

I was using my passport earlier today running analysis on some video files located on it. Out of nowhere the program froze and I had to do a hard restart on my computer.

Booted up and now it won’t show up in my computer as a storage device.

Basically, my computer is recognizing that it is there and that it is a storage device. However, it won’t show up to be opened.

Ran the WD diagnostics and it passed all tests.

Hi there,

If you go to disk management, are you able to see the the drive ?