WD MyPassport Ultra 2TB

WD External Drives External Drives for PC
1

I was using my passport earlier today running analysis on some video files located on it. Out of nowhere the program froze and I had to do a hard restart on my computer.

Booted up and now it won’t show up in my computer as a storage device.

[Album] Hard Drive

Basically, my computer is recognizing that it is there and that it is a storage device. However, it won’t show up to be opened.

Ran the WD diagnostics and it passed all tests.

2

Hi there,

If you go to disk management, are you able to see the the drive ?