Hi; I have 2 TB WD MyPassport Ultra external drive. It was working fine the last time I used (few weeks ago) but now it wont show up on either PC or Macbook I own.
The light on the drive is illuminated (not blinking). The drive’s vibration is too weak to notice.
It is showing up on device manager & on the bottom right icon bar of the Windows. But not showing in Disk Management.
For info: I am using Windows 10 on PC & OS El-Capitan on Mac.
I have tried changing the cord. It doesn’t work.
Other external drives I own work fine.
Tried updating the drivers & it did not work.
I am desperate it. Please help.
(Let me add that I am not a computer expert so any advice should be simplistic, please)
