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WD MyPassport REALLY REALLY slow

WD My Passport  1TB. wdbbep0010bbk-01. Formattted NTFS. I’ve been using it to move files bewteen a Vista Business +SP2 machine and a Win7 Pro + SP1 machine. It’s just over a year old and has been working fine.

Last week, I try moving a large file from the Vista PC to the Passport, a VMware image of about 50 GB. I’ve done this a number of times before, I know it will take a while, I let it sit.  I come back a couple hours later. It hasn’t moved the file off the vista machine, but a bunch of small files are being created on the passport. I cancel the move, and it takes what seems like forever to cancel. I delete all the small files that were created.

NOW, accessing any file on the passport from any machine - not just this Vista machine but any win7 or win8 machine - takes forever. The files and folders seem to all be there, but if I click on a folder it takes several minutes to open a folder. If I click on a file it sits there for 5 or 10 minutes before opening the file… but once it finally opens it opens fine.

I ran chkdsk. No Errors.

I’m not sure what to do next.

Hello,

Please try replacing the USB cable and also try running a diagnostic on the drive using Western Digital’s Data Lifeguard Diagnostics tool

Support for Western Digital Hard Drives | Western Digital

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