I have 10 WD MyPassport 2TB SSD of which none are being recognised by WD Discovery, Drive Utilities or WD Security. I have tested on several different computers.
I only get the message that no discs is attached. I have tried removing and reinstalling the WD programs to no avail.
I have several WD MyPassport Ultras and several WD MyPassport External SSD (The silver one), which all are working perfectly fine. As soon as they are attached they pop up in all 3 programs.
Attached images for clerification of types.
Hi @STT
Please refer to the link below to resolve Drive Not detected and Access Denied in Windows Disk Management
Title: Resolve USB Flash and External Drive Not Detected by Windows or macOS Guided Assist
Link: Resolve USB Flash and External Drive Not Detected by Windows or macOS Guided Assist
If your 10 WD MyPassport 2TB SSDs are not being recognized by WD Discovery, Drive Utilities, or WD Security, try using a different USB cable or port, and check Disk Management to see if the drives appear but need initialization or a drive letter. You can also test the drives on another system to rule out software issues and check for available firmware updates on WD’s support page. If none of these steps work, the problem may be with the SSDs themselves.
The drives are working “fine” as is. What that mean is that when i attach the drive I get the “cd-rom” and can unlock the drive and use it as normal. However I am unable to change the password.
I have tried multiple different cables.
