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Wd Myloud Home music stream issue

Hi

I purchased the following WD Mycloud Home and I am have trouble with music stream to my android mobile, latest s/w on Samasung A41:-

https://www.argos.co.uk/product/8268679?clickSR=slp:term:wd%20mycould%20home:1:1:1

Although I have Plex installed on the MyCloud drive I am not sure if this is providing the streaming service to my mobile.

Although the music tracks do stream to my mobile, the tracks repeat playing on most occasions part way through when it is played the first time. Sometimes the tracks repeat multiple times without getting to the end of the music track. The repeat function on music playing app is not enabled.
I have tried to stream the music tracks play on a tablet and I am getting the same results. Therefore, I don’t believe it’s my mobile or my tablet. Could there be some configuration issue on MyCloud home drive.
Can anyone advice how to overcome this issue please.
Software and firmware details are attached


Hi @cchitroda,

Please refer below link to check the configuration Plex Service on My Cloud Home:
https://support-en.wd.com/app/answers/detail/a_id/7181

Support for Western Digital Hard Drives | Western Digital

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