Essentially, the WD MyCloud sometimes appears as a computer on Windows Explorer > Network but most of the time does not. Sometimes it will appear as a computer on Windows Explorer > Network but when you click on it, the device will fail to make a connection with the WD My Cloud. On the occasion it does make a connection you will not be able to swap from one user share to another which I imagine is an issue with Windows Credential Manager but even when you clear all associated log ins to the MyCloud on Windows Credential Manager and restart the system it still refuses to connect to a different user share.
I understand there has been a running sequence of incompatibilies with Windows 10 from browsing this forum and others but to this date I have not found any consistent set of solutions. Are Western Digital developing an updated firmware with successful compatibility with Windows 10?
I have performed a quick self diagnostics test and no issues were found.
Screenshot below from a laptop running Windows 10 Home 64 Bit Version 1803 OS Build 17134.407. I have performed a network reset on this laptop and the WD MyCloud shows as a storage and media device but still it does not show as a computer so I cannot attempt to access the files through windows explorer. SMB 1.0/CIFS/Automatic Removal/ Client/ Server are all ticked.
Here are some of the errors I am encountering. The below is present on a desktop running Windows 10 Education (64 Bit) Version 1809 OS Build 17763.134. SMB 1.0/CIFS/Automatic Removal/ Client/ Server are all ticked.
This has been a running issue for a very long time. I want to say since Windows 10 was installed on these systems very shortly after it was released back in 2015. Windows 10 has been reinstalled on some machines since then but made no difference. At this point I shall try again to get a consistent solution but I’m looking at just buying another desktop and building my own NAS. I believe my device is the first gen of WD MyCloud with 2TB storage and it runs the current firmware: WDMyCloud v04.05.00-327 : Core F/W which was last updated on Tuesday, May 15, 2018 at 5:10:49 AM. At the time this product cost a lot of money but it has only caused a lot of inconvenience. Essentially I have a lot of files on a hard drive that I cannot use windows explorer to browse, save or download from. Chocolate teapot anyone?
Of course it still works fine on a laptop running Windows Vista.