My WD MYCloud desktop software was updated yesterday, now it no longer detects the drive on my network. The same laptop can open the shared drives, and look at the dashboard.
It initially scans, then says it can’t find any WD devices, then it asks me to log into this website, yet it doesn’t recognise my password. Trying to reset the password and it doesn’t recognise any of my e-mail addresses.
The software had been removed, then re-installed. Its still the same.