following @JMC1 directions worked for me. had a hiccup initially to not want to wipe my drive as I had some files on it but thankfully was able to retrieve it with a 3.5 hdd adapter.
do note that I had to take apart and mount the drive through my raspberry pi to run the necessary commands, but you can easily do that with the Linux live boot.
Without the wipe, it does not seem to be able to detect my hard disk, and reports that it is a problem disk. However, wiping it and redoing the steps did the trick, along with losing the files. Additional step I had comparing the guides was to add “set 1 raid on” and “set 2 raid on”.
After booting up, I switched to JBOD and did a wipe, along with the firmware update from file. @amarh1971, hope this sheds some light.
