WD MyCloud Safepoint

I try everything, newest Firmeware. But it doesn’t work, from WD to WD (2GB drives).

Also the automatic to a time maybe 2AM doesn’t work.

I bring back my WD’s. The support is very bad, the questions to me are simply a cheek.

We try to find the error since September 2014.

My knowhow about the IT is good.

I am very disappointed about WD and there support. Bye.

Regards Juergen

Hi juergenW, welcome to the WD Community. What format are you using for the USB drive? You need to make sure it is formatted in any of the following, FAT32, NTFS, HFS+J, Linux Ext2, Ext3/Ext4, XFS.