WD Mycloud on IOS 7: no GUI, no streaming, no manual?

[WWWim2]

Hi there,

Just installed the app Mycloud on iphone 4 , iOS7. I use it with Mybooklive. I was able to connect to mybooklive and see its content. However, I just can browse the folders and play a song from the folder. I do not see any of the screens that are on show in the appstore, with colourfull images and sliders for the music volume etc. So first question: is browsing through folders the only GUI ? No playlists, no albums?

Second, I cannot stream a song I picked via AppleTv to my stereo: unable to play this media file (a m4a file).

Third: I searched the web for a manual of the app, havent found it. Where to look?

thanks

Wim

[jubei04]

Hello WWWim2, welcome to the WD Community. 

1- Are you referring to the video player screen?

2- It is only supported to play music files directly from the My Cloud app. 

3- You can see the help option by scrolling down to the last option on the left panel.

[wwwim]

Actually, none of the screens that are on display in the app store are present in my app. I find it weird.All I get is a list with on top the text Already Added, in the middle Views and at the bottom Info and a screen that is partly visible on the right with settings.

[wwwim]

Anyone ?

[jubei04]

Hi again wwwim, on this case I recommend you to contact WD support directly. 

http://support.wdc.com/country/index.asp