WD mycloud not working

Hello ive had my (mycloud) for about 3 months and I had no problems till now I turned on SSH last night havent done anything on ssh though but as soon as I turned ssh on my mycloud stopped working in the images below you will see my problems I should have 1.9 tb not 0 kb witch is confusing as well. the thing is ssh has never been turned on before so I have no idea whats going on. ive also tried to reinsall firmware from wd website but keep getting your device does not have enough data to upgrade. the led color stays white. (df command under ssh says:

Filesystem 1K-blocks Used Available Use% Mounted on
rootfs 1968336 1182660 685688 64% /
/dev/root 1968336 1182660 685688 64% /
tmpfs 40960 1920 39040 5% /run
tmpfs 40960 0 40960 0% /run/lock
tmpfs 10240 0 10240 0% /dev
tmpfs 5120 0 5120 0% /run/shm
tmpfs 102400 448 101952 1% /tmp
/dev/root 1968336 1182660 685688 64% /var/log.hdd
ramlog-tmpfs 20480 10112 10368 50% /var/log
/dev/sda4 1918220368 2153084 1877091284 1% /DataVolume

)

Hello,

I recommend you contact support directly for assistance with this issue.

Contact WD