WD Community

WD MyCloud Home Duo - Plex Media Server Configuration

Hi,

I am unable to configure and setup the Plex Media Server functionality of my MyCloud Home Duo, I am able to enable the server in the ‘Do More’ section through the web interface. However, whenever I click the configure button, I get a message alerting me that the webpage I am trying to access is not working, with a HTTP 502 Error. I have tried resetting my device, rebooting it, disabling and re-enabling Plex, and all to no avail. Please help.

Thanks!

Hi @cormacw43,

Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.