WD Mycloud app on Mac


#1

Since the newest update of firmware to 2.31.149 I am not able to access my WD PR2100 and PR4100 from the WD Mycloud app on my Mac computers. it says that the account is not authorized. I have deleted all of the shares and have deleted the software from the Mac computers and reinstalled. I have tried logging in with my email address as I have done before. I have even created new activation codes to be able to log in. I keep getting the same errors of account is not authorized. I am the admin on the devices. Any ideas?


#2

@Gambit18657 please reference the following KB regarding the Desktop App EOL and supported firmware versions.


#3

BESIDES, using the web version of mycloud, is there any other options? This isn’t going to work well for me. I liked the app, and have it on remote machines as well, it was easier to use than setting up a web browser and logging in. PLUS, it allowed delete with some other issues like HomeRun HD.

Thanks,

D. Matthew Friend

matt@emttech.net

570-240-6396