WD My Cloud disconnects at least once a day, WD MyCloud EX2 disconnects at least once a day, Firmware-Update does not change anything, Devices’ Selftest fails, Devices hang off at least once a day. Seems to be completely unusable SCRAP.
I assigned a fix IP address out of the range of my router’s IP addresses for DHCP. Nevertheless MyCloud EX2 disconnects al least once a day from the network. WD Quick View shows 0 % of the NAS is used wether about 40 % is really used. WD Quick View is unable to show temperature on both WD NAS (MyCloud and MyCloud EX2). Once a Day MyCloud EX2 hangs off and I can only reboot it by turning off the power. This device is completely misconstructed, isn’t it ? Seems to be the same with WD MyCloud 4TB, which also disconnects every day. Additionally selftest doesn’*t work on both devices. WD My Cloud is not going online, WD MyCloud EX2 shows to rebuild RAID within the next 52.000 hours (crazy? on a brandnew device ?), after succeeding 9 % of rebuilding some days later it restarts with 0 %. Typing IP adress in browser to access dashboard needs 5 minutes to see the dashbord screen… endless trouble and WD supports just din’t answer the third day, not interested ??