I’ve been through the previous posts and can’t seem to find a similar question that’s been answered.
I’m using a Mac and a 2TB MyCloud and currently I can only access the public area of my device - I cannot even get it to connect to the Dashboard.
The last time I had access I changed the name of my device, and have tried logging in to the dashboard using the the new name (http://newname.local) and using the normal (http://wdmycloud.local) - neither will connect.
Whether I connect to the device through the WD MyCloud desktop app or through Mac OS Finder, the only thing I can see is the Public area, none of my files are showing.
As mentioned, I cannot connect to the Dashboard through my browser, so I am unable to see what is going on there to change any of the settings.
Any help or advice would be very welcome - this is particularly frustrating after spending nearly a week uploading data to the device to backup and store files!!
Many thanks, iain