WD MyBook Live Errors

WD Legacy Products My Book Live
1

I keep geting errors when I try to access the Users and Shares menu.

Support has not answered my emails in over 2 weeks, and it’s already too late to return the product.

What the **** ???

I’ve updated the firmware, done factory resets, tried 3 different routers with 3 different computers and I get the same thing.

error.jpg
error.jpg1366×768 143 KB

This is one of the errors I get.

Can anybody give me a hint?

2

If this started to happen after the update is recommended to download the patch available

3

And if what Wizer mentioned doesn’t help, please contact our support group. They should be able to help you out. Sorry for the inconvenience this has caused you.

4

Had same problem on start up. Contacted support on the phone and gave permission to access my drive live… Service tech (level 2 support) rewrote some firmware and seems to be partially working now… Unfortunately I now have seperate folders on drive and not a public or private folder. It seems to have taken al lsub folders out.

Rebooted 2tb drive but now it still shows the first name I gave the drive but can’t access it.