WD MyBook Essentials can not re-format

Portable Drives My Passport
1

I am running Windows 7 with  WD MyBook Essentials 3T external drive. I previously used this drive on an older Windows XP computer.

I kept getting “One of the backup files could not be created 90x8078002A)” and

“The request could not be performed because of an I/O device error (0x8007045D)”

So, I need to reformat the drive without tthe XP capability.

But, when I execute WD Quick Formatter.exe it stops dead saying "Your WD External drive is in use. Please close

all applications and try again."

I did that and get the same message.

I even downloaded this program again putting it onto my C drive and killed all WDxxxx processes with TaskMgr

Same result.

How do I get to re-format the drive???

Thanks

Peter

2

Try restarting your PC and using another USB cable if possible. Then format the hard drive from the disk management window. Check the link below for the steps. 

http://wdc.custhelp.com/app/answers/detail/a_id/3865