I need help with my WD MyBook 4tb external hard drive. It worked normally until today when my old pc would freeze up and when I took out the USB my old pc would go back to normal.Yet now that I put the drive into my new PC it says in device manager.
"Windows has stopped this device because it has reported problems. (Code 43)
The SuperSpeed link to the USB device keeps going to an error state Compliance. If the device is removable, remove the device and then disable/enable from device manager to recover."
I tried a new usb wire,new power supply,tried to update it(it says fully updated),uninstall and reboot but nothing works.I don’t want to lose all my stuff on teh drive and if anyone can help I will truly be grateful.
My specs:
CyberPowerPC
Intel core i5 3.00GHz
RAM:8GB