WD Community

WD Mybook 250GB Problem

I have 2 WD Mybook 250GB External drives. They are formatted in Linux. I am not using them from long time.

When I connected them to my laptop today, I am able to see 1 drive, I formatted it in windows.

The second one I am unable to see it, the power is OK because I can see the light, I here the sounds like the HDD is working but I am not sure, how can I check weather the HDD is OK or not.

Please help me out.

MY email ID [deleted for privacy]

If you have a Windows pc, you can download our DLG Diagnostics utility to check the drive’s SMART status and the surface of the platters for damage/bad sectors.  You can also run Windows error checking to make sure that the partition isn’t damaged or corrupted.

DLG Diagnostics

http://support.wdc.com/product/download.asp?groupid=608&sid=3&lang=en

Hi Bill

I Ran the DLG Diagnostic utility, I am unable to see the drive in diagnostic window.

I here the hard drive running sound.

Please help me.

Srinivas

I will try to get someone to help you.

Hi Bill

Thanks for ur help, today morning I tried again by changing cables, it worked atlast.

Once again thanks.

Srinivas Varaganti

Oh, cool.  I’m glad it got taken care of.  Thanks for posting the fix.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.