Hello, WD My passport ultra is not working on the ps4 when i plug it in. i changed the format into exFAT but it still doesn’t show up on the screen. the light on the hard drive is on but it doesn’t flash like it does when it’s connected to my 2.0 pc usb port. is there anyway that this can be fixed? i tried everything but still nothing happens.
What’s the capacity of your My Passport Ultra?
If it is 2TB or less, try reformatting it in exFAT and select MBR (Master Boot Record) instead of GPT (GUID Partition Table).
it is 2TB. i reformatted it to exFAT but the problem is still there.