Hi there,
My 3TB Ultra was working fine yesterday. Now the data rates are extremely slow. Copying files from the disk takes forever - speeds of less than 1.5MB/sec.
The drive is secured with WD secure. I can unlock it (sometimes), but data rates are in old floppy disk territory. What has gone wrong???
The drive has not been dropped or otherwise damaged.
Please help. I have important data that I need to get from the drive (as I was in the process of setting up new laptop after old one died).
Thanks