WD My Passport Ultra 2TB keeps disconnecting on my MacBook Pro (Yosemite)


This seems to be a common problem, but I have yet to find a complete solution.

Could someone please direct me to a solution?

Thank you

Hi There,

Have you tried uninstalling the WD Drive Utilities software?

Thank you for this advice. It worked for a moment and then gave me an error message “Error in RAID Configuration Please launch the WD Drive Utilities software to get more information” and went back to disconnecting.

When you say disconnecting, exactly what do you mean?  You are connected to the USB on your comp. 

Is the cable popping out of the USB port??? 

Is the cable secured into the USB slot?