WD My Passport Ultra 2GB HDD failure

My WD 0820 model, HDD failed to access the old data, could please advice how to take backup or retrieve the old data.

I am able to see thew HDD under the computer folder but when try to copy the folder the system get hanged. Please advice how to take back and service the HDD


You can try a data recovery software if the drive is seen by the computer, you can also try to use a different USB Cable.

Let’s see if another user can share some information or tips regarding a good data recovery software solution.

At me too a similar problem when I connect an external hard disk to the computer he sees it but does not display in a folder MY computer in some time is displayed. If you click on the disk, it starts to load again for hours.
Tell me please what can be the problem and how to fix it?