WD My Passport Not Registering on MacBook


I plug in my WD Passport. The light goes on and I can feel whirring in the drive but does not register on the computer. Have tried different cables that I know work and tried the other USB port. Both USB ports work with other equipment.

Any ideas - I’m a technophobe so please use ‘easy’ language!!

Not worried about losing data on the Passport if necessary

Many thanks


Is your WD Passport detected within the Apple Mac OS Disk Utility for testing and diagnostics? Please visit the following link for additional information: