So I have a problem with my “WD my passport” ( I believe it is 500gb) not being recognized in my computer, thus unable to access the storage part of it. When I first got it, it worked perfectly. I then used it in a school’s Mac computer to do an audio project and it was unreconizable through the Mac computer. One of my peers did some sort of format to my WD passport on the mac to make it recognizable. I completed my project and went back home to transfer my project to the laptop, however although it says in the device manager that it is recognized and the drivers are updated, It does not show up on the “My computer”.
Here are some info about my passport:
P/N: WDBKXH5000ABK - 01
4312B R/N: C6B DAABEA
Some methods that I attempted
I copied and replaced usbstor.inf and usbstor.PNF files to C:\Windows\inf.
I uninstalled and automatically reinstalled the drives which forced my laptop ( windows 7 ) to restart 3 times.
Here are also some pictures with some info about the drive. I have no clue where to start or what to fix.
Hoping someone can analyze this and help me out on where to start. I went on several other forums to find answers but all their methods I’ve found ( like the usbstor.inf ) did not work or do anything.
Thanks . Please let me know what to do.