I attempted to update my passport 320gb essential HD today and now it is no longer recognized. BY that I mean that the light comes on, and the drive spins up but windows does not recognize that anything is plugged into the USB.
I have updated the smartware, and attempted to rescan with the firmware updater but nothing is happening.
I have attempted this on Windows 10 64 bit, and a Windows 8.1 laptop 64 bit.
I have checked for disabled devices in device manager also and nothing shows up.
Any suggestions? I would like to continue using the drive, but nothing on there is irreplaceable. Is there any way to get the drive recognized so I can format it or anything at all?
This is my 2nd WD external hard drive and both have ended poorly.