Hi, I just bought my WD my passport 2TB few days ago and when I stop my computer using windows (soft stop) , the external hard drive is still working : The LED is flashing each 5 seconds and I can hear it a bit. But, when I stop my computer with the power button, (“hard” stop) the external hard drive is not working anymore. I want it to close when I close my computer by Windows but I don’t know what do to…Thanks a lot for your help!
I don’t think there is a simple way. You can go to Computer Management and under Services and shut down WD Backup or (WD Smartware). But why bother? Smartware should stop the drive when it finishes any backup required. My Password has been running successfully for over two years with just a soft stop.