I have a dell N4110 with windows 7 professional 64 bit. The problem is, when i plug my WD my passport 1TB into USB 3.0 port, and i copy a large file (let say around 500 MB video) to it, it works well in the beginning but at then end it freezes itself and the copy will not be finished. However when i tried to copy a small file (example: Word document), there is no problem with it. I also tried to plug into USB 2.0 port, everything works properly (no problem with copying video or word document). I used the renesas driver v 2.1.27 from dell. Is there any solution so i can use it properly with USB 3.0?
I already tried v 2.1.28 but it makes all of USB 3.0 ports not working at all if i plug WD my passport into the USB 3.0 port. I have tried to update my firmware from ( http://wdc.custhelp.com/app/answers/detail/a_id/5460/p/228,195,444/session/L3RpbWUvMTM0Njc0NjI1OS9zaWQvRzhUQlVuNWw=)) but still does not solve the problem