WD My Passport 1TB External Hard Drive not recognised

Hi, I’ve an WD My Passport 1 TB external hard drive which stopped to recognize in my PC and laptop. I tried using different cables but still not helping. I’ve around 450 GB of data. Need help on solving this. Thanks forum…

@Prakashdevaraj it could just be something with the USB connector. Trying different cables is a good start - make sure it’s plugged in tightly: try wiggling it around, etc. If all else fails you can try WD support to see if they’ll send you a new cable if it’s under warranty. But if nothing works… not sure what else to suggest.