I have a Asus RT 66U router along with a Seagate External Hard Drive. The WD my Cloud turns off about every other hour. When I click the WD MyCloud Dashboard shortcut on my desktop I get “no data received” when it tries to open the dashbaord. I have to go and unplug the WD MyCloud and plug it back in to make it work. I repeat this daily. After waiting a minute or two the system works flawlessly.
I have a Mac computer if that matters.
I have made sure the “sleep” feature is turned off in the settings section.
Please help me as soon as your can. I like the concept of the My Cloud but it seems to be rather “buggy”