Dear WD. The WD Sync sounded promising but it is a joke. This happens when I try to install and setup my personal sync on my Mac (OS X Mavericks):
start up WD Sync menu service:
This item is shown in the menu but disappears once the setup is finished. Why?
Choose setup from menu.
“WD Sync doesn’t synchronize with drive.”
So I click “Add drive”.
WDMyCloud drive is shown. When I click on the My Cloud icon, I am asked to choose between following options:
Remove selected drive - Cancel addition of drive - Select another drive.
This is not logical. I should be able to confirm the selected drive.
However, the third option does seem to do just this. But then I am unable to choose ‘Next’.
So I try to select the drive again by first removing the selected drive. This seems to work and now I can choose ‘Next’.
The following screen asks for login. Login works fine.
Next screen lets me choose folders that wish to include in auto sync. I select and choose ‘Next’.
The next screen tells me that items placed in the My Cloud folder will be synced automatically to the MyCloud drive. I choose ‘finalize’.
After hitting the ‘finalize’ button, the screen disappears, and so does the WD Sync menu service. Goodness. And now what?
So I start up the menu service again. Is it doing anything? It says “WD Sync service starting up”. And this seems to take hours, since it doesn’t disappear. But the main problem is that no files are synced at all. Nothing happens.
WD, are you still there? I would like to know when I am doing something wrong. But I am getting the impression that, apart from the clumsy UI, this sync app is totally useless.