I have had a WD My Cloud for several years. Recently, the safe point auto update feature isn’t working. The feature is set to do a safe point update daily at 2:00am, but it will not run as scheduled. Manual updates through the management web portal work fine.
The safe point is configured to a 4TB WD My Passport connected to another device on the network.
I have run quick and full tests with no errors found. Device diagnosis (home tab) consistently shows “OK.”
I have restarted the device multiple times.
I am running firmware versions v04.05.00-327
Any suggestions on other actions?