I recently brought a 2TB My Cloud device, the firmware is up to date. I also brought a 2TB passport external drive to use for a back up.
I am unable to back up via Safe Point. I plug in the passport to the usb port on the cloud devise then go through the actions. I have formatted my passport to Mac.
I’ve tried creating the safe point in two ways, with auto back up enabled and once only, neither of which work.
I keep getting the same error message, I have tried this several times.
A quick google search looks as though this is an ongoing issue, is there a work around or have I brought a useless system.