Hi, I bought my mom a MyCloud so she would have an easy was to backup and view photos from the cloud
She just recently came back from vacation, and she has 4000, which at least 25GB worth of photos
The problem is the WD Cloud app on her phone, or the cloud itself, I’m not sure which, is not receiving any of the pictures from the phone, even when connected to wifi
It’s been an extremely frustrating experience for both of us, since she just wants to upload her photos to Snapfish from her computer, and none of the pictures from her phone are showing up in the cloud
My guess is that maybe there are so many pictures that it overloads the app?
Anyways, how can I fix this for her?