I hope you can help me (I’m sorry, my english is bad but is not my mothertongue).
I have a new WD MY Cloud 3 TB.
I have connected the disk to the router with the network cable and to the power line. Light is blue.
My PC (WIndows 7) don’t recognizes the My Cloud.
I try to connect pc and router with the Ethernet cable and the PC recognizes My Cloud. Alsothe access to the dashboard online is ok.
If I unplug the Ethernet cable from the PC, in wireless same problem: now I can see My Cloud in Windows Explorer (File Manager) but cannot open files or work with the program WD My Cloud. The disk don’t works from PC.
In fact: it seems to be OK only if PC is connected to the router via Ethernet.
Did you have suggestions, what the problem is or what can I try with the wifi connection? (otherwise wifi works fine).
Thanks in advance.