WD My Cloud Mirror extremely slow

My WD My Cloud Mirror’s Dashboard is extremely slow, after 2 years of normal use. It takes so long to load menus and links that by the time I can click on them it logs me out. I cannot use it at all.

The Power Led on the device is now red. I believe because I’m close to run out of free space.

I have deleted a huge quantity of GBs but I’m afraid the files are not actually deleted on the disks, since I cannot see any difference when I look at the Size in the Properties of the Disk. (see image)

How can I erase completely the bin files? What can I do to get the Dashboard working?

Thanks

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Hi,

You could refer to the following links:

https://support-en.wd.com/app/answers/detail/a_id/3534

https://support-en.wd.com/app/answers/detail/a_id/2242