I’ve one WD MyCloud Mirror since last year and it would be great if someone could help me with a problem I’m having with it which occurred yesterday.
The situation is the following one:
- I am the administrator and have, as well, a “share” of the disk. I haven’t set a password for it
- Yesterday, for the first time, when I was trying to acess the disk’s folders through the windows explorer, each time I tried to access my folder I got a request to enter my password. Since I don’t have a password for it I simply didn’t fill the password field and pushed enter. Each time I get a message that the password is wrong.
- To make things worse, using the WD My Could app in the desktop, I see that my folder doesn’t show.
What can I do to solve this and have access to my folder and its files?
Thank you in advance.