Wd my cloud mac desktop app keeps crashing

every time i try to upload a file the mac app crashes…it also crashes when i try to uninstall software

Hello there,

What error do you get when you try to copy files to the from the app and try to uninstall the app?

here is the crash log

Process: WD My Cloud [2204]
Path: /Applications/WD My Cloud/WD My Cloud.app/Contents/MacOS/WD My Cloud
Identifier: WD My Cloud
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: WD My Cloud [1506]

Date/Time: 2016-03-02 14:19:59.500 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9

Interval Since Last Report: 118035 sec
Crashes Since Last Report: 55
Per-App Crashes Since Last Report: 43
Anonymous UUID: 64B3B4E5-C970-43CC-A2B0-9EDF91ED1A43

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
rax: 0x000000140001000e rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x5fc0102800000000 rsp: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000005500000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000e00000000 r15: 0x0000000000000000
rip: 0x00007fff5fc01028 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 0

Binary images description not available

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4578
thread_create: 1
thread_set_state: 0

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.25f4
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0198, 0x4B494E4753544F4E20202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: pcif1d0,c0fe, sppci_video, Slot-2@3,12,0
PCI Card: ATI Radeon HD 5870, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5870, ATY,LangurParent, Slot-1
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Parallel ATA Device: OPTIARC DVD RW AD-7170A, 4.22 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfd200000 / 4
USB Device: Flash Card Reader/Writer, 0x058f (Alcor Micro, Corp.), 0x6465, 0xfd230000 / 8
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfd210000 / 7
USB Device: HD-PNTU3, 0x0411 (Melco, Inc.), 0x01e7, 0xfd100000 / 3
USB Device: hub_device, apple_vendor_id, 0x911c, 0xfd500000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd530000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd532000 / 10
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0xfd520000 / 5
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x3d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: unknown_device, unknown_speed

same when i try to re-install

And does this happen on a different computer?

i tried it on my pc and its working fine