WD My Cloud Home - Device Offline

HELP!!

Have only had the unit for a couple of months and has been working fine until now. Can no longer access it from iPhone or Apple computer - says it is offline. Have restarted numerous times - it goes through the light sequence to suggest it is booting up and ends with a solid light. Have also tried the 40 reset process. Still nothing.

How do I get it working again??

Thanks,
Felicity

Hi,

You could refer to the following link: WD My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline