WD My Cloud Gen 2; Fan always running at high level

This is normal.

If you have the cloud feature enabled the MCM will scan for photos, movies and music to generate thumbnails, this is very CPU demanding and will take a lot of time to complete depending on the amount of photos you have uploaded. If you want to temporarily stop the fans you can go in the dashboard → Settings → general and look for the iCloud access and disable it.

If you dashboard speed navigation is horrible, you can take a look at my thread