WD My Cloud folders not showing in Mac Finder

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I recently setup the My Cloud device and created seven shared folders. All seven folders including the default folders appear when I view them with Windows Explorer. However, when I go on the Mac and try to view the folders with Finder, it is only showing the three default folders: Public, SmartWare and TimeMAchineBackup. The other seven folders are not shown.

Is there something I should be doing in order for the Mac to see the missing shared folders?
My Mac has OS X Yosemite ver. 10.10.5

Thanks.

2

The following comes from the User Manual, which you may want to look at.

Mac OS X 1. Open a Finder window and locate your My Cloud device under the Shared heading in the side bar. If presented with an authorization page, select Guest, and then click Connect. 2. Click the device to display the Public share and any private shares to which you have access.

catow
USA

3

That worked. Thanks for your help! Now all my project folders are displaying.

Michael.

4

I see all public folders but do not see private folders for which the user has been given read/write access.

Are you using only public folders?

5

I discovered with the Mac Monterey the same problem, drive is mapped as network but just shows the timemachine and the smart ware files… the answer I found is to go to the right hand side of finder with the files are showing… at the top area there should be a sign that says connect… click that then in the connect as choose admin or I think any other user that you made that has the privileges that you want… hope this helps