WD My Cloud EX4 Keeps Restarting

So I just bought this and it keeps restarting over and over unless I take one of the hard drives out and put it back in once its booting. Any idea’s?

Also is it possible to delete the PUBLIC folder?

I think the public fokder is not possible to remove at this time.
Good luck about your problem

I would recomend foing a system reset but first back up your data just in case to a safe place.

I have already almost lost data becayse of the system restore . Some bug it happens. WD dtepped in and help recover all the data

Amazing company. Good luck

It seems hardware related stuff… if the above solution doesnt work i would recomend chatting with WD support

After updating two firmware updates it seems to be working fine

great :slight_smile:

Simpuhl wrote:

So I just bought this and it keeps restarting over and over unless I take one of the hard drives out and put it back in once its booting. Any idea’s?

 

Also is it possible to delete the PUBLIC folder?

You cannot delete the public folder, but you can go to Shares then select Public and disable the media serving and recycle bin for any shares you wish not to show up.