WD My Cloud doesn't work well with tablet

[decijp]

I bought the 2 terabyte product mainly as a streamer for large video files.  I have a Samsung Tab 4 (10.1), and when I try to use the tab to play large files (over 3 gigs), it is very choppy.  On smaller files it is fine.  I will be traveling and want to use the WD as an entertainment center.  When I put a large file on Dropbox, it streams well to the tablet.  The most cache that my tablet will allow me to allocate to WD is 3 gigs.  (I have a 64 gig sd card)   Is there any solution for my problem or should I simply return the product.  Any help would be appreciated.  My internet download speed is 28 mb and upload speed is 9.4 mb.  Thanks,

JD

[larryg0]

is it “choppy” on the local LAN? or just remote?

what is the Internet upload speed where the mycloud is? advertized and measured with somthing like speedtest.net

[decijp]

larryg: As far as I know, I have never accessed it on the lan and wouldn’t want to because the main function of the tablet in this instance is as an entertainment device when I am travelling.  But if useful for diagnostic purposes, I am happy to do so if someone can explain how to do it.

2.  How do I find the internet speed for the mycloud.  I simply used speedtest on my C drive and have no idea how to test connection for My Cloud.  Thanks for your help.

[larryg0]

run the speedtest.net test form any computer brower on the same LAN as the mycloud. Just trying to determin your upload speed with your Internet provider

[decijp]

Hi Larryg,

       Did run the speedtest with Firefox browser, which is how I access WD My Cloud.

[larryg0]

and what is the upload speed?