For the past week I have been constantly getting the message:
User does not have permission. (403)
When I try to use the WD My Cloud android app (on a Samsung Galaxy S4 mini) using the mobile internet when I am out and about.
Connected to my home network it works just fine.
I’ve tried generating a fresh code, linking (and relinking) my device to the WD cloud, re-installing the app and swearing a lot, but nothing has worked.
I had this problem when I first got the My Cloud and it seemed to sort itself out (I didn’t do anything then that I haven’t tried now).
Grateful for any ideas as to what I’m doing wrong.