Hi, today I purchased a WD MYCLOUD 4TB device. When I started to setup my device it said there might be problems connecting to the network.(But I was able to access through local ip). Anyway I passed that step and finished setup. After that a program " WD MY CLOUD" which has a no practical use appeard on my screen. Correct me if I’m wrong but is it just for file transfer between computer and drive, an alternative for network drive folder in windows explorer?
Then again I tested with some simple 1GB movie files it copied a file in like 5 minutes or so. Meanwhile I have a 2,5" WD Elements connected via USB 3.0 which copied same files under a minute. And another thing is , I can create or delete new users by logging in to interface but with every user I created they all have nearly 4TB of space , as far as I understand the device is not assigning disc space to users it just gave restrictions and access to some folders. At this point I’m really confused and in a place where I’m seriously considering returning the device. Can you help me out with this answer a couple questions for me?
What is the use of MY CLOUD Desktp program for windows 8?
Why is the drive prossessing files so slow? Is this normal ? Are you experiencing same issues?
3)Can you assign disk space to users, I mean I want to split the disc space to 1TB pieces and assign them to 4 users. Is this possible? And how?
- Do you suggest that I return the device while I can?
I hope I was able to explain myself. I’m waiting for your answers. Thanks have a nice day…