WD Community

WD 'My Book' Newbie Questions (help?)

Hi folks,

This is my first post on here and I only recentky purchased my WD My Book 2TB.

So a couple of questions for anyone who might be kind enough to assist here:

Is it possible to UPLOAD your own AVATAR?  I could not see the option to do this when I created my profile earlier.

Secondly, I am getting the following ERROR MESSAGE when I try to UPDATE my WD My Book :

Many thanks in advance guys . . .

Best,

Paul David Seaman

Welcome to the Community.

Only established and long-time board members who have earned a positive reputation by helping a lot and earning themselves Kudo stars and accepted solutions are able to change their avatars.

With regard to your second inquiry, the update is for WD Drive Utilities in question, not the WD My Book itself. You can manually update your device and the application in the following links:

http://support.wdc.com/product/download.asp?groupid=132&sid=171&lang=en

http://www.wdc.com/wdproducts/wdsmartwareupdate/firmware.asp?id=wdfMyBook_FJK&os=WIN

2 Likes

Thanks ArMak,

I did not realise you had replied as I must not have my email notification set to ON (though I thought the were)?

I will try out the LINKS you kindly posted earlier in the morning.

Bo you think that it is IMPORTANT to regularly check for WD UPDATES in this respect please?

Best,

Paul

<EDIT I had not CHECKED the correct box in SETTINGS >:

It depends. Some updates are more crucial than others.

Support for Western Digital Hard Drives | Western Digital

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